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    FAQ

    General

    What is D2R?

    Drone rental service

    Material rental service

    Licensed pilot service

    How does it work?

    Four step process

    Can I fly a drone even if I don't have a license?

    Shipping/Pick-up

    Shipping

    All shipping information

    Why can't I get 1 day shipping?

    What is a "point poste"?

    Where can I find a "point poste"?

    Pick-up

    Where can I collect and return the material?

    When can I collect and return the material?

    Payment

    Payment Methods

    Paypal

    Bancontact

    Credit cards

    Deposit

    Why do I have to pay a deposit?

    Will you keep my deposit?

    Franchise

    What are the franchise amounts?

    Insurance

    Third-party Insurance

    Am I covered by my personal insurance?

    Am I responsible for the material?

    Material Insurance

    What does it cover?